Frequently Asked Questions
Everything you need to know about shopping with Tryourplus
What are your shipping times and costs?
We offer standard shipping globally. Orders are typically processed within 1-2 business days, with delivery taking 5-10 business days depending on your location. Free shipping is available on orders over $50.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to our tracking portal where you can monitor your package's progress in real-time.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Tryourplus accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are the products on Tryourplus covered by a warranty?
Yes, all products come with a standard 12-month manufacturer's warranty that covers functional defects. This does not include accidental damage or normal wear and tear.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 2 hours of placement by contacting our customer service team via live chat or email.